Safety Tips
Your safety is our priority. Follow these guidelines to buy and sell with confidence on courtswaps.
Buying Safely
- ✓Check the seller's profile and reviews before purchasing
- ✓Always use our secure payment system - never pay outside courtswaps
- ✓Never pay via bank transfer, PayPal Friends & Family, or cash before receiving the item
- ✓If something goes wrong, open a dispute within 3 days of delivery and we'll help resolve it
Selling Safely
- ✓Describe your items honestly - mention any defects or wear
- ✓Take clear photos from multiple angles showing the actual condition
- ✓Always communicate through our platform - it protects both parties
- ✓Use tracked shipping to prove delivery and protect yourself from false claims
In-Person Meetups
- ✓Always meet in a public place with good visibility (shopping centers, padel clubs)
- ✓Consider bringing a companion, especially for high-value items
- ✓Verify the item thoroughly before confirming delivery in the app
- ✓Never share sensitive personal data like your home address or ID number
Common Scams to Avoid
- ⚠Requests to pay outside the platform ("I'll give you a discount if you pay by bank transfer")
- ⚠Prices that are too good to be true - if a Bullpadel Vertex costs €50, it's likely a scam
- ⚠Pressure to act quickly ("Buy now or it's gone!" / "I have another buyer waiting")
- ⚠If you encounter suspicious behavior, report the user immediately and do not proceed with the transaction
Report Suspicious Activity
Found something suspicious? Let us know and we'll investigate.
Contact UsSee also: Help Center | Terms of Service