Question 1

How do I buy an item on courtswaps?

Accepted Answer

Browse listings, click on an item you like, and press Buy Now. Complete payment securely through our platform. The seller ships the item to you and funds are held in escrow until you confirm receipt.

Question 2

What is buyer protection?

Accepted Answer

Buyer protection means your payment is held in escrow until you receive and verify your item. If the item is not as described, you can open a dispute and get a refund.

Question 3

How do I create a listing to sell my gear?

Accepted Answer

Go to Sell, upload photos of your item, add a title, description, price and condition. Our AI can auto-fill details from your photos. Once published, buyers can find and purchase your item.

Question 4

What does it cost to sell on courtswaps?

Accepted Answer

Listing is free. courtswaps charges a small commission on completed sales to cover payment processing and buyer protection.

Question 5

What payment methods are accepted?

Accepted Answer

We accept credit and debit cards through our secure payment processor. All payments are held in escrow for buyer protection.

Question 6

How does escrow work?

Accepted Answer

When a buyer pays, the funds are held securely by courtswaps. The seller ships the item. Once the buyer confirms receipt and is satisfied, funds are released to the seller.

Question 7

How do I ship an item?

Accepted Answer

After a sale, you can ship via supported carriers or arrange an in-person meetup. Pack the item securely and share the tracking number with the buyer.

Question 8

How do I create an account?

Accepted Answer

Click Sign Up on the homepage. You can register with your email address or sign in with Google. Verify your email to unlock all features.

Help Center

Buying

Still need help?

Help Center

Buying

Still need help?