Privacy Policy

1. Introduction

CourtSwap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password)
• Profile information (phone number, profile picture, bio)
• Shipping addresses
• Listing information (photos, descriptions, prices)
• Messages and communications with other users
• Payment information (processed securely by Stripe)

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used)
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our marketplace services
• Process transactions and send related information
• Facilitate communication between buyers and sellers
• Send notifications about your account and transactions
• Improve our platform and develop new features
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Other users: Buyers can see seller profiles and contact information necessary for transactions
• Service providers: Stripe (payments), shipping carriers (InPost, CTT, Correos), cloud services (Cloudflare)
• Legal authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit (HTTPS) and at rest
• Secure password hashing (Argon2)
• Regular security audits and updates
• Limited access to personal data by employees

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, contact us at [email protected]

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are kept for 7 years for legal and tax purposes. You can request account deletion at any time.

8. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

CourtSwap is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the platform. Your continued use of CourtSwap after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: [email protected]